If you visit or shop on www.getlustella.com, you agree to accept these conditions, and those described in the LUSTELLA ® Privacy Policy. Please read them carefully. In addition, when you use www.getlustella.com you are subject to our guidelines and conditions.
Please Note: All LUSTELLA Products are covered by our warranty, which provides replacement of defective product, subject to the conditions of our warranty. ALL SALES ARE FINAL - No Refunds.
Electronic Communications: Anytime you send LUSTELLA an e-mail, or log in onto our website at www. lustella.co, you are communicating with us in an electronic format. This gives LUSTELLA the permission to communicate back to you in the same electronic format, either by e-mail or text written on our website. With this, we both mutually agree that any contracts, agreements, disclosures or notices, or any other communication that is provided to you by LUSTELLA satisfies all legal notification requirements.
Copyright: Some content included on this site, such as text, graphics, photos, logos, button icons, images, audio clips, digital downloads, data compilations, are protected by United States laws. No portion of the information on this website may be copied or reproduced in any form, or by any means without prior written permissions from LUSTELLA. Users or visitors are not permitted to modify, distribute, publish, transmit, copy or create derivative works of any material found on this site or any LUSTELLA publication for any public, private, or commercial purpose.
Compliance with Applicable Laws; Export Control Laws: Visitor or user access to www.getlustella.com is governed by all applicable federal, state, and local laws. All information available on www.getlustella.com is subject to U.S. export control laws and may also be subject to the laws of the country where you reside.
Trademarks: LUSTELLA, www.getlustella.com and other graphics, logos, page headers, button icons, scripts, and service names are trademarks and registered trademarks of Lustella USA, LLC.
License and Site Access: LUSTELLA grants you a limited license to access and make personal use only of the www.getlustella.com Site. Such grant does not include, without limitation:
(a) Any resale or commercial use of the Site or content therein, or download or modify any portion of the Site, except through page storing;
(b) The collection and use of any product listings, pricing, or descriptions;
(c) Making derivative uses of the Site and its contents; or
(d) Any copying or downloading of information for benefit of a third party;
(e) Use of any data mining, robots, or similar data gathering and extraction methods. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of LUSTELLA, or any third party.
Any unauthorized use will immediately terminate your permission to use this Site. You may not use any LUSTELLA text, graphics, photos, logos, button icons, images, audio clips, digital downloads or data compilations without the express written permission of LUSTELLA.
Your www.getlustella.com Account: If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. LUSTELLA only sells to smoking adults of legal smoking age, who own and can purchase with a credit card. If you are under 18 years of age, www.getlustella.com and its affiliates will refuse service, terminate all of your accounts, remove or edit content, or cancel orders immediately.
Reviews, Comments, Communications, and Other Content: Customers and visitors are encouraged to forward comments or other content to www.getlustella.com via e-mail and other communications. You are also encouraged to submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." Do not use a false e-mail address, impersonate a third party person or entity, or otherwise mislead LUSTELLA as to the origin of a communication.
Copyright Complaints [USA]: www.getlustella.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact our offices immediately.
Risk of Loss: All items purchased from www.getlustella.com or from the LUSTELLA offices or sales/distribution agents are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier.
Product Descriptions: www.getlustella.com and its affiliates attempt to be as accurate as possible when posting content.
Pricing: Except where noted otherwise, the prices displayed for LUSTELLA products represent the full suggested retail price listed on the product itself. Where an item is offered for sale by one of our merchants, independent sales representative or distribution agents, the price may be provided by that merchant. With respect to items sold by, www.getlustella.com we cannot confirm the price of an item until you register online and complete an online order form; however, we do NOT charge your credit card until after your order has entered the shipping process. Please note that this policy applies only to LUSTELLA products sold on www.getlustella.com and shipped by LUSTELLA or its affiliate. If a third-party site quotes prices different from, www.getlustella.com your only remedy is to contact the third-party site to settle any dispute.
Disclaimer of Warranties and Limitation of Liability:
LUSTELLA products, this Site and all information, content, materials, products, software and services included on or otherwise made available to you through this Site are provided by www.getlustella.com or its affiliates on an "as is" basis, unless otherwise specified in writing. www.getlustella.com and its affiliates make no representations or warranties of any kind, express or implied, as to the products or the operation of this Site or the information, content, materials, products, software or services included on or otherwise made available to you through this Site, unless otherwise specified in writing. You expressly agree that your use of LUSTELLA products or this Site is at your sole risk.
To the full extent permissible by applicable law, LUSTELLA and www.getlustella.com and its affiliates disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. LUSTELLA and www.getlustella.com and its affiliates do not warrant that LUSTELLA products; this Site; information, content, materials, products, software, or services included on or otherwise made available to you through this Site; their services; or email sent from www.getlustella.com are free of defects, viruses or other harmful components. Neither LUSTELLA nor www.getlustella.com, and its affiliates will not be liable for any damages of any kind arising from the use of LUSTELLA products, this Site or from any information, content, materials, products, software or services included on or otherwise made available to you through this Site, including but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
LUSTELLA reserves the right to change any and all content contained on this Site at any time without notice.
Applicable Law: By visiting www.getlustella.com you agree that the laws of the United States, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.getlustella.com or its affiliates.
Severability: If any provision of these Site Terms shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
Disputes: Any dispute relating in any way to your visit to www.getlustella.com or to products you purchase through www.getlustella.com shall be submitted to confidential arbitration in New York City, New York, except that, to the extent you have in any manner violated or threatened to violate LUSTELLA 's intellectual property rights, LUSTELLA may seek injunctive or other appropriate relief in any state or federal court in the State of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Delivery: LUSTELLA is not responsible for product that has been dispatched successfully, but for whatever reason does not arrive at its intended destination. In such cases LUSTELLA reserves the right to use discretion whether to re-dispatch a replacement order at no extra postal cost to the customer. Please allow up to 10 working days for delivery on regular orders from our website.
UNDERAGE SALE PROHIBITED. NOT INTENDED FOR USE BY PERSONS UNDER THE AGE OF 18 YEARS OLD.